Privacy Policy

1. Policy Objective:

Suzuki Digital Private Ltd. (“Suzuki Digital”) undertakes digital activities, proposes solutions and develops and implements those solutions for its clients in order to build a legacy of innovation. The basis for all activities is Driving Customer Experience and Business Transformation through Innovation and Technology. Suzuki Digital recognizes the importance managing personal data and how it is used. With society's increasing interest in the protection of personal data, we have undertaken to clearly express our personal data handling policies internally and externally and make a commitment to ensuring strict adherence to the policy by management and employees.

2. Basic policy on handling personal data:-

Suzuki Digital doesn’t collect any of its customer’s and end customer of Suzuki Digital’s customer  personal data independently. The data collection points are driven and owner by Suzuki Digital’s customer. The application developed and managed by Suzuki digital does manage the personal data from such end points. We handle such personal data appropriately in line with applicable laws, industry standards and Suzuki Digital's own internal regulations.

3. Personal data utilized by Suzuki Digital:-

From time to time, Suzuki Digital may utilizes data such as the following that could potentially identify individuals:

• Data collected from questionnaire surveys, group interviews or other R&D and research activities that could potentially identify individuals.
• Data otherwise collected in conducting our business that could potentially identify individuals.
• Personal data about executives and employees of Suzuki Digital, our affiliates and companies that collaborate with Suzuki Digital.

4. Basic principles for personal data protection

Suzuki Digital has established and adheres to the following basic principles with regards to handling of personal data.

• Adherence to related laws and regulations
  Suzuki Digital observes all ordinances, regulations, agreements, and internal regulations related to personal information.
• Appropriate acquisition and utilization of personal data from individuals
  When acquiring personal information from individuals, Suzuki Digital first explains how the data will be utilized and whether the information may be provided to a third party, as well as how the data will be utilized in that case. Furthermore, should there be any change to the purpose of the data or the entities to which it may be provided, we inform the individual concerned. In case we do not obtain their agreement, utilization of the data is restricted to that which has been agreed to. We comply with all requests not to utilize any or all the data. We also strive to maintain the accuracy of the data, and comply with all requests to disclose, amend, or delete the data.
• Confirmation of the appropriateness of personal data obtained in business dealings and its appropriate utilization and security control
  Suzuki Digital confirms how personal data from client companies obtained in conducting our business was collected and the scope of use consented to. We utilize the data appropriately in line with the requirements of the business affiliate and our own internal regulations.
• Executive and employee education
  Suzuki Digital promotes appropriate utilization of personal data and adherence to all regulations and rules through regularly conducted educational programs for executives and employees that convey the importance of personal data protection, legal requirements, management systems, regulations for handling the data and measures in case of breach of regulations.
• Establishment of data management systems
  To protect personal data, Suzuki Digital has defined internal management and responsibility systems, and has implemented security guardrails on the cloud servers where data is stored
• Clarification of information handling
  Suzuki Digital has established regulations regarding the safe and appropriate handling of personal data including viewing, utilization, storage, destruction and return of such data, and abides by these through the offices of staff responsible for the management of personal information.
• Measures against unauthorized access
  Suzuki Digital has built appropriate data systems, data management systems and other measures to prevent theft, loss, manipulation, or destruction of personal data due to unauthorized access.
• Ensuring safety of outsourced information processing
  When outsourcing personal data processing, Suzuki Digital selects contractors it has confirmed as able to ensure safe management of information in line with our regulations and provides appropriate supervision of these contractors.
• Establishment of immediate response system in case of problems
  In the unlikely event a problem arises, Suzuki Digital has established structures to detect the problem, make appropriate decisions, and take appropriate action quickly and accurately.
• On-going improvement
  Suzuki Digital makes efforts to constantly improve by monitoring personal information management and responding to changes in the external environment.
• Deletion of data

Suzuki Digital allows the user to modify and delete their accounts within the app.